PRIVACY POLICY

SISTEMAS GENÓMICOS S.L., (hereinafter, SISTEMAS GENÓMICOS), with Tax ID B96779764, domiciled in Ronda Guillermo Marconi, 6, Parque Tecnológico de Valencia, 46980, Paterna, is aware of the importance of protecting your privacy and has therefore drafted this Privacy Policy to explain as transparently as possible how your personal data will be used if you decide to provide us such data.

1. Principles that govern how your personal data are processed.

The processing of your personal data by SISTEMAS GENÓMICOS will be based on the following principles:

• Principle of legality: Your personal data shall only be processed if you grant your consent, or there is another reason for processing established by law.
• Principle of transparency: Before processing your data, you will receive concrete, transparent and accessible information about the circumstances involved.
• Principle of loyalty: Your personal data cannot be processed in a manner other than the manner of which you are informed.
• Principle of data minimisation : The personal data we request are appropriate, pertinent and limited to what is necessary in relation to the purposes for which they are processed.
• Principle of limitation of storage time: Your data will only be processed during the time required for the purposes of which you are informed.

2. Transparency

In addition to this policy, each of the sections and forms provided on the website through which personal data is collected has specific information about the processing of data obtained through said channel.

2.1 Description of the information provided.

The information that you will find in each form and which will be supplemented by the “Additional Information” provided in this Policy for each web form, will be the following:

Information	Description
Person or entity responsible for processing	It refers to the identification of the company that will process your personal data, in this case Sistemas Genómicos
Purpose(s)	Includes the intended purpose or purposes for the processing of your personal data.
Legal basis of processing	Each form includes the legal basis that legitimates the processing of your personal data, in cases that involve consent and also cases affected by another reason foreseen in current legislation.
Recipients	Identity or categories of same who can receive information regarding your personal data.
Data storage periods or criteria for their determination	Term or criteria to determine the period during which your data will be processed for the communicated purposes.
Existence of automated decisions or profiling	We may use segmentation tools in order to send you commercial communications adapted to your interests. If so, we will offer you specific information in this regard on the website form through which you provide your data.
How to give consent	In the event that your consent is necessary for the processing of your data, you will be informed of what you have to do for said consent to be classified as granted.
Consequences of non-provision of consent	If you do not grant consent, we may not be able to provide the required service.
Processing in other countries	If your data is to be processed in countries outside the European Union, you will be informed of the existence or otherwise of a European Commission decision to adapt and/or the guarantees adopted for the protection of your data.
Exercise of your rights	See section 3.
Data Protection Officer (DPO) contact details	See section 4.

 2.2 Specific information about processing your personal data provided through each website section.

a) “CONTACT” section 

ADDITIONAL DATA PROTECTION INFORMATION
Responsible entity	The data controller for processing your data is SISTEMAS GENÓMICOS.
Purpose(s)	The purpose of the processing of personal data provided through this form is to resolve the query that you raise about the responsible entity’s products, services and initiative. If you do not agree with the processing of your personal data, we will not be able to attend to your inquiry.
	If you grant consent, your data will be processed to keep you informed of business, scientific and training activities, promotions and news.
	Additionally, we may use your data anonymously to perform statistical monitoring of our customer service, considering that we have a legitimate interest in the continuous improvement of internal response processes.
Recipients	Your data will not be communicated to third parties, unless you expressly authorise it, it is required by an administrative authority or if required to fulfil a legal obligation or defend a legitimate interest of the responsible entity. Suppliers that provide us with services may have access to your data such as, for example, providers of medical services, scientific researchers who collaborate with us or IT companies. You can request a complete list of the categories of suppliers that will have access to your data at protecciondedatos@synlab.es  . Your data will be protected with safeguards such as contracts or other mechanisms accepted by the data protection authorities, complying, in all cases, with the applicable legislation.
	Your data will be processed in the European Union; however, to send e-mails we use the MailChimp web platform (Rocket Science Group, LLC.), so your data will be transferred to the United States. Rocket Science Group, LLC offers guarantees for the processing of your personal data, since it is certified by the Privacy Shield standard. You can check the affiliation of Rocket Science Group LLC to Privacy Shield, and find additional information about the processing of your data in MailChimp at the following link: https://www.privacyshield.gov/participant?id=a2zt0000000TO6hAAG
Personalisation of communications	We may use segmentation tools to send communications in order to personalise them and avoid sending information that may not be of interest. In order to personalise communications we use data from different sources, such as the analysis of the data you have provided (age, gender, etc.), historical information of the company’s products and services that you have acquired and browsing data obtained through the cookies that are installed in your browser (see our Cookies Policy) Although we rely on computer tools to carry out segmentation, the criteria are always determined by people.
Storage terms	Your data will be processed until the query is resolved. Subsequently, they may be kept anonymously for statistical purposes and to improve the quality of the service.
Rights	You can exercise your rights of access, rectification, deletion, opposition, restriction and portability, as well as make any query about the processing of your personal data, by contacting the Data Protection Officer (DPO) through the following channels:   –       Mailing address: Ronda Guillermo Marconi, 6, Parque Tecnológico de Paterna, 46980, Paterna (Valencia) –       E-mail: protecciondedatos@synlab.es Remember to attach a copy of your ID so we can verify your identity. You can get more information about your rights in sections 3 and 4 of this Policy.
	If you do not agree with the processing of your personal data, you can contact the Spanish Data Protection Agency.

b) “REQUEST APPOINTMENT” section

ADDITIONAL DATA PROTECTION INFORMATION
Responsible entity	The data controller for processing your data is SISTEMAS GENÓMICOS.
Purpose(s)	To make an appointment for the healthcare services that we provide.
	If you grant consent, to study the clinical documentation that you provide in order to be able to advise you.
	If you grant consent, your data will be processed to keep you informed of business, scientific and training activities, promotions and news.
Recipients	Your data will not be communicated to third parties, unless you expressly authorise it, it is required by an administrative authority or if required to fulfil a legal obligation or defend a legitimate interest of the responsible entity. Suppliers that provide us with services may have access to your data such as, for example, providers of medical services, scientific researchers who collaborate with us or IT companies. You can request a complete list of the categories of providers that will have access to your data at protecciondedatos@synlab.es  . Your data will be protected with safeguards such as contracts or other mechanisms accepted by the data protection authorities, complying, in all cases, with the applicable legislation.
	Your data will be processed in the European Union; however, to send e-mails we use the MailChimp web platform (Rocket Science Group, LLC.), so your data will be transferred to the United States. Rocket Science Group, LLC offers guarantees for the processing of your personal data, since it is certified by the Privacy Shield standard. You can check the affiliation of Rocket Science Group LLC to Privacy Shield, and find additional information about the processing of your data in MailChimp at the following link: https://www.privacyshield.gov/participant?id=a2zt0000000TO6hAAG
Personalisation of communications	We may use segmentation tools to send communications in order to personalise them and avoid sending information that may not be of interest. In order to personalise communications we use data from different sources, such as the analysis of the data you have provided (age, gender, etc.), historical information of the company’s products and services that you have acquired and browsing data obtained through the cookies that are installed in your browser (see our Cookies Policy) Although we rely on computer tools to carry out segmentation, the criteria are always determined by people.
Storage terms	Your contact particulars for appointment management will be stored until the actions that could be derived from the provided service prescribe.
Rights	You can exercise your rights of access, rectification, deletion, opposition, restriction and portability, as well as make any query about the processing of your personal data, by contacting the Data Protection Officer (DPO) through the following channels:   –       Mailing address: Ronda Guillermo Marconi, 6, Parque Tecnológico de Paterna, 46980, Paterna (Valencia) –       E-mail: protecciondedatos@synlab.es Remember to attach a copy of your ID so we can verify your identity. You can get more information about your rights in sections 3 and 4 of this Policy.
	If you do not agree with the processing of your personal data, you can contact the Spanish Data Protection Agency.

c) “REQUEST PERSONALIZATION OF THE SERVICE” section 

ADDITIONAL DATA PROTECTION INFORMATION
Responsible entity	The data controller for processing your data is  SISTEMAS GENÓMICOS.
Purpose(s)	To study the service customisation request and respond to same.
	If you grant consent, your data will be processed to keep you informed of business, scientific and training activities, promotions and news.
Personalisation of communications	We may use segmentation tools to send communications in order to personalise them and avoid sending information that may not be of interest. In order to personalise communications we use data from different sources, such as the analysis of the data you have provided (age, gender, etc.), historical information of the company’s products and services that you have acquired and browsing data obtained through the cookies that are installed in your browser (see our Cookies Policy) Although we rely on computer tools to carry out segmentation, the criteria are always determined by people.
Recipients	Your data will not be communicated to third parties, unless you expressly authorise it, it is required by an administrative authority or if required to fulfil a legal obligation or defend a legitimate interest of the responsible entity. Suppliers that provide us with services may have access to your data such as, for example, providers of medical services, scientific researchers who collaborate with us or IT companies. You can request a complete list of the categories of providers that will have access to your data at protecciondedatos@synlab.es  . Your data will be protected with safeguards such as contracts or other mechanisms accepted by the data protection authorities, complying, in all cases, with the applicable legislation.
	Your data will be processed in the European Union; however, to send e-mails we use the MailChimp web platform (Rocket Science Group, LLC.), so your data will be transferred to the United States. Rocket Science Group, LLC offers guarantees for the processing of your personal data, since it is certified by the Privacy Shield standard. You can check the affiliation of Rocket Science Group LLC to Privacy Shield, and find additional information about the processing of your data in MailChimp at the following link: https://www.privacyshield.gov/participant?id=a2zt0000000TO6hAAG
Storage terms	The data referring to the request for personalisation of service will be stored until the actions derived from the requested service provision prescribe.
	Your data will be processed until you cancel your subscription for the receipt of information. Subsequently, they will be stored and blocked in order to avoid sending unwanted communications. Remember that you can cancel your subscription in a simple way in the link that appears at the foot of each e-mail you receive.
Rights	You can exercise your rights of access, rectification, deletion, opposition, restriction and portability, as well as make any query about the processing of your personal data, by contacting the Data Protection Officer (DPO) through the following channels:   –       Mailing address: Ronda Guillermo Marconi, 6, Parque Tecnológico de Paterna, 46980, Paterna (Valencia) –       E-mail: protecciondedatos@synlab.es Remember to attach a copy of your ID so we can verify your identity. You can get more information about your rights in sections 3 and 4 of this Policy.
	If you do not agree with the processing of your personal data, you can contact the Spanish Data Protection Agency.

 3. Rights

In accordance with current legislation, you have a series of rights in relation to the processing of your personal data. These recognized rights are the following:

Rights of access and rectification:   You have the right to know  the use made of your personal data, and in particular, the right to obtain information about whether they are being processed and, where appropriate, the purpose thereof, as well as the information available on the origin of said data and the communications made or anticipated thereof.

Likewise, you have the right to request the modification and update of your data.

Right of deletion:  You have the right to request that your data be deleted, as long as no other legitimate reasons for the preservation of your data prevail.

Right of opposition: You have the right to object to the processing of your personal data at any time, provided that other legitimate reasons for the processing of your data do not prevail.

Right to portability: This is the right to have your personal data provided in a structured , commonly used and machine-readable format. The right to portability of personal data will be applicable:

• When data processing is carried out by automated means;

• When processing is based on consent or a contract;

• When requested by the user regarding data provided by himself, from the processor, including data derived from his own activity;

Right to restrict processing: You have the right to restrict the processing of your personal data, in such a way that they can only be kept by the responsible entity, without it being possible to process them in another manner or use them for a different purpose. The right to restrict processing will apply when:

• The personal data that we have are not accurate;
• Personal data is not being processed legitimately;
• Data processing is not necessary to achieve the purpose for which they were collected, but you have an interest in their storage for the formulation, exercise or defence of claims;
• In the event that you have exercised your right of opposition, so that your data is not treated for another purpose, beyond its storage, until we can resolve your request;

Right to file a claim with the competent authority:  If you do not agree with the processing of your personal data, you can make a claim to the Spanish Data Protection Agency.

SISTEMAS GENÓMICOS will work to respond to your requests for the exercise of rights as soon as possible, proceeding to execute the request as soon as it is appropriate based on the characteristics of the processing of personal data.

4. Data Protection Officer (DPO)

SISTEMAS GENÓMICOS has a DPO designated before the Spanish Data Protection Agency. You can exercise your rights (see previous section), as well as make any query or suggestion, by contacting the DPO of SISTEMAS GENÓMICOS through:

• Mailing address: Ronda Guillermo Marconi, 6, Parque Tecnológico de Paterna, 46980, Paterna (Valencia)
• E-mail: protecciondedatos@synlab.es

Remember to attach a copy of your ID so we can verify your identity.

5. Security of your data.

SISTEMAS GENÓMICOS makes an important effort to guarantee the security of its data and to preserve it from any unauthorised access through the application of computer security measures and its continuous updating in order to adapt it to technological advances.

6. Access to your data by third parties.

The personal data that you provide us through the web page will not be communicated to third parties, except where they are required by an administrative or judicial authority. However, the companies that provide us services that require such access, such as computer services or web development companies, will have access to your data. All of them are contractually bound to maintain the confidentiality of their data and not to use them for any purpose other than the service they provide us.

If you wish, you can request a complete list of the categories of providers that will have access to your data at the address indicated in this Policy.

7. Where your personal data will be processed.

Your data will be processed in the European Union; however, it is possible that they can be transferred to third-party countries for the provision of a service by a provider. In this case, you will receive specific information about the provider, the country or countries in which your data will be processed and the guarantees offered for the protection of your personal data.